Shipping Policy

At Ushierax, we aim to provide a smooth and reliable shipping experience for our customers. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products through our website.

1. Order Processing

After you place an order, we will process your order as quickly as reasonably possible.

Orders are generally processed within 1–3 business days, excluding weekends and public holidays.

Processing times may take longer during sales, holidays, promotional periods, or due to circumstances beyond our reasonable control.

Once your order has been shipped, you may receive shipping or tracking information where available.

2. Shipping Time

Estimated delivery times may vary depending on your delivery location, shipping method, product availability, and other circumstances.

Typical delivery time is approximately 3–7 business days after the order has been processed.

Please note that estimated delivery times are not guaranteed. Delays may occur due to weather conditions, public holidays, courier issues, customs procedures, incorrect address information, or other unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before you complete your purchase.

Shipping fees may vary depending on:

• Delivery location
• Order size or weight
• Shipping method
• Promotional offers
• Other applicable delivery conditions

From time to time, Ushierax may offer free or discounted shipping promotions subject to the applicable terms.

4. Delivery Areas

We currently ship to the locations shown as available during checkout.

Certain remote areas, restricted locations, or locations that cannot be reasonably served by our delivery partners may be excluded from shipping.

If your location is unavailable at checkout, please contact our support team for assistance.

5. Tracking Your Order

Where tracking is available, tracking information may be provided after your order has been shipped.

Please allow some time for the tracking information to become active after the carrier receives and scans the package.

If you experience an issue with tracking information, please contact our customer support team.

6. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address at the time of placing an order.

Ushierax is not responsible for delivery delays, failed deliveries, additional shipping charges, or returned packages caused by incorrect, incomplete, or outdated address information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We cannot guarantee that address changes can be made after an order has been processed or shipped.

7. Delayed Deliveries

Although we work with our delivery partners to ensure timely delivery, certain delays may occur due to circumstances outside our control.

These may include:

• Severe weather
• Natural disasters
• Public holidays
• Courier delays
• Transportation disruptions
• Customs or regulatory procedures
• Incorrect address information
• Unexpected operational issues

Such delays do not automatically qualify an order for a refund or cancellation.